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Have questions about our services? Need technical support? Our team is ready to assist you around the clock with expert guidance.
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Average response time
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Premium Support
All MetroVPS customers have access to our world-class support team. Business and Enterprise plans include priority support with faster response times.
24/7 Expert Support
Our technical team is available around the clock to assist you with any issues.
15-Min Response SLA
Critical issues receive a response within 15 minutes, guaranteed.
Global Presence
Support teams in multiple time zones for faster assistance.
Enterprise SLA
Custom SLAs available for business and enterprise customers.
Need Enterprise Support?
Custom SLAs, dedicated account managers, and priority routing for enterprise customers.
Contact SalesOur Offices
Visit us at one of our global locations
Bangladesh
Trade License: TRAD/DNCC/065658/2022
Common Questions
Find answers to frequently asked questions about our services.
Getting started is easy! Simply choose a plan from our pricing page, create an account, and your server will be provisioned within minutes. We offer instant activation for most services.
We accept bKash, Nagad, Rocket, PathaoPay, Pocket, Upay, Visa, Mastercard, DBBL, and Bank Transfer for Bangladesh customers.
Yes! For enterprise needs or specific requirements, contact our sales team at sales@metrovps.com. We can create custom bare metal, colocation, and cluster solutions tailored to your needs.
We offer a 7-day money-back guarantee for all new VPS and shared hosting customers. If you're not satisfied, contact our support team for a full refund. Dedicated servers and colocation have custom terms.
We do not offer free migration assistance. You will need to migrate your websites, databases, and applications yourself, or you can hire our technical team at an additional cost. Contact support for migration service pricing and to schedule your migration.
DDoS protection is currently available for our Singapore location only. Our advanced mitigation systems can protect your servers from attacks up to 500Gbps at no extra cost. For enterprise customers requiring higher protection levels, we offer enhanced DDoS protection packages.
Need more information?
Our team is ready to help you with any questions.
Start Your Journey
With MetroVPS
Deploy your server in minutes with MetroVPS. No long-term contracts, cancel anytime. Experience the power of enterprise-grade infrastructure.